Archive for the ‘Carosh Media and Marketing’ Category

eLearning: Keeping the Focus on Patients

I’ve already talked a lot about how eLearning in healthcare technology training can save you money and make the process easier on the employees involved. However, let’s not forget one thing—that ultimately, the purpose of utilizing tools such as remote monitoring devices and EHRs is to provide patients with better care. Keeping this in mind, eLearning offers yet another benefit when it comes to technology training: the fact that it allows employees to get the education they need without running the risk of neglecting patients in the process.

Think about it: If employees aren’t required to take time off to undergo training, then their patients are less likely to suffer during the initial implementation process. Many providers who opt for traditional classroom training tend to find themselves obtrusively understaffed during their technology rollout periods due to the fact that many have no choice but to go off-site in order to tend to their training needs. With eLearning, the whole concept of missing work is taken out of the picture, as employees can simply log onto their learning management systems after hours or as time allows without having to worry about neglecting patients in the process.

Best of all, eLearning can help you avoid the need to hire temporary staff members to fill the void of absent employees—a fact that can also benefit patients, particularly those who tend to develop relationships with the caregivers who regularly serve them. Forgetting for a second about the cost savings involved in not having to bring on additional support staff members, to patients, this sends the message that your number one priority is none other than them. And from an employee standpoint, accessing content via eLearning can translate into less pressure on the job, as those who are nurturers by nature would hate to feel as though they’re neglecting their patients in favor of attending training classes. \

Since the point of integrating healthcare technology is to ultimately best serve your patients, why not uphold this purpose by making the implementation process as easy on them as possible? After all, without patients, the need for healthcare technology wouldn’t exist, so while it’s easy to get caught up in the allure of going electronic, don’t forget to keep an eye on the big picture.

eLearning: A Handy Reference Tool

If you’ve been reading my previous posts, then you’re aware of the fact that clearly I’m a big fan of eLearning in the context of healthcare technology training. I believe that eLearning genuinely offers providers benefits galore, many of which I’ve already discussed at length. One advantage that you may not have considered, however, is the idea of eLearning as a handy reference tool for employees.

Think about it: Employees who are forced to sit through classroom training will often times forget a significant portion of what they’ve learned the moment they walk out the door. The problem, however, is that if you’re looking to have your employees utilize their new tools in a manner that makes internal operations far more efficient, then they’re going to need to learn how to use them inside and out. When it comes to seeing a solid return on investment, gaps in employee knowledge are going to come back to bite you. And from a patient satisfaction perspective, how’s it going to look when a lack of employee knowledge results in a delay in care?

This is why when it comes to healthcare technology training, eLearning is the better option—because not only is it more efficient, cost effective, and convenient, but it can also serve as a perpetual reference tool for employees in need of that added dose of support. With eLearning, those who have to refresh their memories can simply log onto their content management systems as necessary and retrieve the information they need without patients–or you, the employer, for that matter–being any the wiser.

In fact, think of eLearning as a mighty convenient cheat sheet that employees can use to help themselves look good in front of patients. And as the old ad slogan goes, when your employees look good, you look good.

Why It Pays To Have Your Employees Want Training

The great thing about healthcare technology is that it has the ability to improve patient care while offering providers a solid return on investment. If you happen to be enticed by the latter, then worry not. After all, you have a business to run, and there’s no shame in seeking to turn a profit. However, what you should realize is that unless you manage to get your employees on board with the notion of healthcare technology integration, you’re not likely to come away satisfied with the ultimate results of your training initiative.

What can you do to get employees excited about learning to use new tools and devices? For one thing, you can talk up the fact that it will no doubt make them more valuable within their field. Another option, however, is to offer them training in a manner that is flexible, convenient, and just plain appealing.

This is where eLearning can truly make a difference. If you allow your employees to undergo training in a way that won’t add stress to their lives or disrupt their already crammed schedules, then they will most likely maintain a better overall attitude about the idea of learning to utilize new technology. On the other hand, if you force them to sit through hours of classroom training at times that will most likely be grossly inconvenient, then they will probably react by shutting off their brains, to an extent, and failing to absorb the information needed to actually learn how to use their new tools.

Clearly, you want your training initiative to be successful because you want your employees to provide a return on your various technological investments. So rather than put employees in a situation wherein they’re likely to passively rebel, show them the respect they deserve and offer them training that they might actually get excited about. Trust me—in the grand scheme of strategic planning, it will end up being one of the smartest decisions you’ll ever make.

Why Some Healthcare Employees Can’t Stand the Classroom

Think about the last time that you, as a working adult, set foot in a classroom. Was it a pleasant experience, or one that struck you as somewhat unsettling? For plenty of healthcare employees in need of technology training, the idea of having to physically sit through classes is enough to make them consider switching careers entirely.

It may seem like a harsh reaction, but the reality is that for many, the notion of attending classroom training is highly unappealing. Not only does in-person training mean having to take time out of one’s schedule, it also means having to sit through lectures and absorb information as an instructor rapidly fires away—which, incidentally, is something that most working adults just plain aren’t used to doing.

This is why when it comes to healthcare technology training, eLearning is often times a much better option. With online or computer-based training, your employees won’t feel overwhelmed or stifled. Instead, they’ll be able to access their learning management system content in a manner that is both convenient and effective.

You see, a major drawback of classroom training is that it subjects employees to the notion of brain drain, a phenomenon that occurs when already overworked individuals are forced to take in more information than their minds can rightfully handle. eLearning, by contrast, allows employees to learn in a manner that works well for them time-wise and mental capacity-wise. Or, to put it another way, eLearning actually makes for better learning because it enables working adults to access information in a manner that is just plain more comfortable on a whole.

So rather than force your employees to sit through classes every other weekend until their training courses are complete, consider giving eLearning a go. Your employees will thank you for it—if not outwardly, then at least in the form of proper healthcare technology utilization.

Healthcare Providers: Why Are You Still Paying For Travel?

Ask anyone who’s tried taking a flight somewhere over the past couple of years, and he’ll tell you the same thing: Travel today is more aggravating and less convenient than ever before. Limited scheduling and economy-inspired circumstances have caused airlines to really cut corners in recent years. The result, unfortunately, is packed planes, long waits, and fewer “freebies” such as the luxury of checking more than one piece of luggage or a complimentary bag of pretzels to tide you over for that three-hour flight.

Of course, what makes things even worse is the fact that travel today happens to also be more expensive than ever before–which is why some professionals within the healthcare industry are finally starting to cut back on sending employees to in-person seminars and training courses and are instead looking into eLearning as a viable continuing education option.

What eLearning perhaps lacks in social benefits, it offers in the way of increased cost-savings by avoiding the expenses associated with traveling to and from classes and conferences. From transportation to lodging to the necessary per diem for meals, sponsoring employees on their quest towards career advancement is growing more and more expensive by the day. Rather than throw all that money away, why not put those training dollars to better use by investing in an eLearning platform that comes equipped with solid content and a user-friendly approach?

Chances are, your employees won’t mind too much when they realize how convenient the notion of online or computer-based training can be. Sure, some might miss the opportunity to get away and experience a change of scenery and pace, but ultimately, most will appreciate the idea of not having to deal with the hassle of getting to the airport on time, packing a suitcase, and generally disrupting their regular daily lives.

In this day and age, spending unnecessary amounts of money on travel simply makes little business sense. And given the obstacles involved in getting your employees from Point A to Point B, now is a better time than ever to consider eLearning as a far more cost-effective approach to employee training.

eLearning: It Just Makes Business Sense

As I’ve mentioned many times before, skimping on healthcare technology training is no way to approach the implementation process. However, that doesn’t mean that you have to go out of your way to spend more money than is actually necessary to make your training endeavor successful.

Thanks to eLearning, the cost of healthcare technology training can be reduced significantly without compromising on content quality. Here’s how: eLearning, by nature, can be done remotely. All it takes is a computer and perhaps some online access for those in need of training to get the education they need.

What this means for providers is that they no longer have to pay for travel expenses or the costs associated with in-person training. With eLearning, the monetary burden of flights, car rentals, lodging, and food allowances is taken out of the equation in favor of a financially favorable alternative.

Now, let’s get the following straight: Just because eLearning can help providers reduce some of the peripheral expenses associated with training does not mean that this option is particularly “cheap.” Rather, it allows providers to allocate their training dollars in a manner that will best serve them and those needing to learn.

When you pay for a top-of-the-line learning management system, you’re investing in content, as opposed to throwing all of that money away on air fare charges and hotels. And though some employees may cherish the ability to travel as part of their work-related obligations, there are plenty who prefer to undergo training in a manner that is far less disruptive on their day to day lives.

With eLearning, you get a cost-effective package that not only saves you money, but also saves your employees time. So if you’re currently looking into your options for healthcare technology training, think about letting those hard-earned dollars work to bring you closer to your goal of getting your staff members on board with tools that will ultimately benefit not only your patients, but your business’s bottom line.

The Importance of Content in Healthcare Technology Training

If you’re thinking of introducing healthcare technology into your practice, be it in the form of electronic health record software or remote patient monitoring devices, then remember this: Without proper training, your integration efforts will be virtually rendered useless. When it comes to healthcare technology training, I cannot stress the importance of content strongly enough.

What do I mean by this? Obviously, any training program that you sign your staff up for is going to come equipped with some type of content, be it in-person, electronic, or a combination of both. The key, however, is to seek out content that actually caters to the needs of users—in this case, your employees.

What constitutes solid training content? For one thing, it needs to actually speak to users and just not spit out information that may or may not be easily understood and absorbed. Those undergoing healthcare technology training tend to have a lot on their plates, so the right content management system will offer instruction in a manner that doesn’t cause employees’ brains to reach the point of overload. This is actually where eLearning can make or break a training initiative, as the ability to undergo training in a less structured setting can be extremely helpful when it comes to motivating overworked employees to actually want to learn.

Finally, good training content will come with a large degree of built-in user support. Not only that, but it needs to allow for the possibility of having healthcare employees practice their newly learned skills before having to take them live.

Though it may take some up-front research, by focusing on learning management system content, you’ll be doing your part to make your training program ultimately successful. And although solid content will cost you more money than your mass-produced, less than effective alternatives, at the end of the day, your return on investment will be considerably higher thanks to your employees’ ability to actually put their new technology tools to good use.